Privacy Policy
Last updated: 2026 · Applies to la.speedywindshield.com
This policy describes what Speedy Windshield Repair ("we", "us") collects through this website, why we collect it, who we share it with, and what you can ask us to do about it. It is written specifically for this site rather than being a generic template, so it names the actual fields, the actual third parties, and the actual tracking involved.
1. Who we are
Speedy Windshield Repair, 2710 Garnet Ave Suite 201, San Diego, CA 92109. Phone (619) 761-4887. Email quotes@speedywindshield.com. We are a registered California Automotive Repair Dealer; our registration number appears in the footer of every page on this site.
2. What the quote form collects
When you submit the quote form, we receive the information you typed into it:
| Field | Required? | Why we ask |
|---|---|---|
| Full name | Yes | So we know who to ask for when we call |
| Mobile phone | Yes | To call or text you about your quote and appointment |
| Email address | Yes | To send your quote and appointment confirmation |
| Service ZIP code | Yes | To confirm the vehicle is somewhere we actually service |
| Service type | No | To route your enquiry and quote accurately |
| Vehicle year / make / model | No | To identify the correct glass |
| VIN | No | To identify the exact factory glass variant and whether a camera needs recalibrating |
| Insurance status and carrier | No | To verify your coverage and deductible before we dispatch |
We do not ask for, and this form does not collect, your policy number, driver's licence number, payment card details or Social Security number. Please do not enter any of those into the form. If you choose to give us a policy number later by phone or email so we can verify your coverage, we use it only for that purpose.
3. Advertising identifiers and analytics we capture automatically
Most visitors reach this site by clicking one of our ads. When that happens the advertising platform adds an identifier to the web address, and we read and keep it so we can tell which advertising actually produced an enquiry. Specifically, we capture whichever of the following are present:
- Google click identifiers —
gclid,gbraid,wbraid,gclsrc - Other platform click identifiers —
msclkid(Microsoft),fbclid(Meta),ttclid(TikTok),li_fat_id(LinkedIn) - Campaign parameters —
utm_source,utm_medium,utm_campaign,utm_term,utm_content - Page context — the page you landed on, the page you submitted from, and the referring website if your browser sent one
These are stored in your browser's session storage — not in a long-lived cookie — which means they persist while you browse this site and are discarded when you close the tab. If you submit the form, they are sent along with it so we can attribute the enquiry.
Google tag
We load Google's tag (gtag.js) to measure ad conversions and, where configured, site analytics. Google may set cookies in your browser to do this. Google's handling of that data is governed by its own privacy policy and how Google uses information from sites that use its services.
Enhanced conversions — what actually gets sent
When you submit the form we use a Google Ads feature called enhanced conversions. Your email address and phone number are hashed in your browser before they are transmitted — Google's tag applies a one-way cryptographic hash locally, so the plain-text values are not sent to Google by this mechanism. The hashes let Google match the conversion to the ad click that produced it. We do not use this feature to send Google your name, address, vehicle or VIN.
4. Call tracking and dynamic phone numbers
Some phone numbers displayed on this site are tracking numbers that may change between visitors. This is how we tell which advertising generated a phone call. When you call a tracking number, our call platform records call metadata — the number you dialled, your caller ID, the date, time and duration of the call, and which advertising source your visit was attributed to — and connects you to us.
The number shown in the Bureau of Automotive Repair compliance block in our footer is our registered business line and is deliberately not a tracking number.
California is a two-party consent state for call recording. If any call is being recorded, you will be told at the start of that call and you may decline.
5. Who we share your information with
We do not sell your personal information for money. We share it only as follows:
| Recipient | What they get | Why |
|---|---|---|
| HighLevel (our CRM and call platform) | Your form submission, the attribution identifiers above, and call metadata | To store your enquiry, contact you, and route your job |
| Google (Google Ads / Analytics) | The fact a conversion occurred, the click identifier, and hashed email and phone | To measure and optimise our advertising |
| Your insurance carrier | Only what is needed to verify coverage or file a claim, and only if you ask us to | To confirm your coverage and bill your claim |
| Glass suppliers | Vehicle details only — never your contact information | To source the correct glass for your vehicle |
| Our hosting provider | Standard server request data, including IP address | To serve the site and protect it from abuse |
We may also disclose information where we are legally required to, or to protect our rights, safety or property.
A note on "sharing" under California law
Passing advertising identifiers and hashed contact details to Google for conversion measurement may constitute "sharing" for cross-context behavioural advertising under the CPRA, even though no money changes hands. You have the right to opt out — see section 8, or contact us using the details there and we will action it.
6. Phone, text and email contact
By submitting the quote form you agree that we may contact you by phone, text message and email about your enquiry, your quote and your appointment. Message and data rates may apply. Reply STOP to any text message to opt out of texts, or ask us on a call or by email and we will stop. Opting out of marketing does not stop us contacting you about a job already in progress.
7. How long we keep it
Attribution identifiers held in your browser are discarded when you close the tab. Enquiries that do not become jobs are retained in our CRM for up to 24 months so we can pick up the conversation if you come back. Records relating to work actually performed — including the invoice and warranty record — are kept for as long as required by California law for an Automotive Repair Dealer, and for as long as the workmanship warranty on your vehicle could be claimed against.
8. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act gives you the right to:
- Know what personal information we have collected about you, where it came from, why we collected it and who we disclosed it to
- Access a copy of that information in a portable form
- Correct inaccurate personal information
- Delete personal information we hold about you, subject to legal exceptions — we may need to keep repair records the state requires us to retain
- Opt out of the sale or sharing of your personal information, including sharing for cross-context behavioural advertising as described in section 5
- Limit the use of sensitive personal information — although we do not collect sensitive personal information through this site
- Not be discriminated against for exercising any of these rights. We will not refuse you service, change your price, or give you a lesser standard of service because you asked
To exercise any of these rights, email quotes@speedywindshield.com with the subject line "California privacy request", or call (619) 761-4887. We will verify your identity by matching what you give us against what we hold — usually the phone number or email you used — and respond within the timeframes the statute requires. You may use an authorised agent; we will ask for proof of their authority.
You can also reduce ad tracking directly: Google offers My Ad Center and an Analytics opt-out browser add-on, and most browsers let you block or clear cookies and site storage.
9. Children
This site is for adults arranging vehicle glass work. We do not knowingly collect personal information from anyone under 16. If you believe a child has submitted information to us, contact us and we will delete it.
10. Security
This site is served over HTTPS and form submissions are encrypted in transit. Our CRM is access-controlled. No system is perfectly secure, and we will not pretend otherwise — but we do not store payment card details on this website at all, and we ask you not to send us card numbers by email.
11. Changes to this policy
If we change what we collect or who we share it with, we will update this page and the "last updated" date above.
12. Contact
Speedy Windshield Repair
2710 Garnet Ave Suite 201
San Diego, CA 92109
Phone: (619) 761-4887
Email: quotes@speedywindshield.com