Terms & Conditions

Last updated: 2026 · Applies to la.speedywindshield.com

These terms cover your use of this website and the auto glass work we perform. By using this site or booking work with us, you agree to them. Nothing here removes any right you have under California law that cannot be waived.

1. Who you are dealing with

Speedy Windshield Repair, a registered California Automotive Repair Dealer. Our registered place of business is 2710 Garnet Ave Suite 201, San Diego, CA 92109, and our Bureau of Automotive Repair registration number is shown in the footer of every page on this site.

In Orange County and Los Angeles County we operate as a mobile service only. There is no premises in either county for you to visit, which is why the address above is in San Diego.

2. Quotes and estimates

Any figure we give you before we have seen the vehicle is an estimate, not a fixed contract price. We work hard to make estimates accurate — that is why we ask for your VIN, which identifies the exact glass your vehicle takes — but the final price depends on the glass actually required and the work actually needed.

If we arrive and find the job differs from what was described, we will tell you the revised price and get your authorisation before proceeding. California law requires a repair dealer to obtain your authorisation for the work and its cost, and to provide you with an invoice describing the work performed and the parts supplied. We will not do work you have not agreed to.

3. Safe drive-away time

After a bonded glass replacement, the urethane adhesive needs time to cure before it can perform in a collision. That period — the safe drive-away time — is set by the adhesive manufacturer's specification, and it varies with the product, temperature and humidity on the day. We will tell you the applicable time before we finish.

You must not drive the vehicle before that time has elapsed. Doing so can compromise the bond, and any resulting failure is not covered by our warranty.

4. Workmanship warranty

For as long as you own the vehicle, we warrant our own workmanship on glass we installed.

Covered

• Water leaks caused by our installation
• Wind noise caused by our installation
• Moulding and trim failures resulting from our fitting
• Workmanship defects in our installation

Not covered

• New impact damage — a fresh rock is a new job, not a warranty claim
• Stress cracks originating from damage that pre-dated our work
• Defects in the glass itself, which are covered by the glass manufacturer's warranty
• Damage from a later collision, break-in, vandalism or attempted theft
• Failures arising from driving before the safe drive-away time elapsed
• Work performed on the vehicle by someone else after us, including glass removal and refitting

The warranty is to you as the owner and is not transferable when you sell the vehicle. To claim, contact us at (619) 761-4887 with the vehicle and the original invoice details, and let us inspect the vehicle before any other work is done to it.

5. ADAS calibration

Many vehicles carry a camera or sensor mounted to the windshield that drives features such as lane-keeping assist, adaptive cruise control and automatic emergency braking. Where the manufacturer requires recalibration after glass replacement, that calibration is part of completing the job properly and we will carry it out and provide the scan report.

Static calibration has physical requirements — level ground, adequate clear space in front of the vehicle, and controlled lighting. If your location cannot meet them, we will tell you and propose an alternative. If you decline a required recalibration, we will note that on your invoice, and we accept no liability for the behaviour of driver-assistance systems on that vehicle afterwards.

Driver-assistance systems are aids, not substitutes for driving. Calibrating them does not guarantee they will prevent a collision.

6. Insurance

We are happy to bill your insurer directly where they permit it, and to help you understand what your policy covers. But:

• We are not affiliated with, endorsed by or sponsored by any insurance company. Carrier names on this site indicate only that we bill those insurers directly.
• We are not an insurance agent, broker or adjuster, and we do not give insurance advice. What your policy covers is determined by your policy and your insurer.
• Coverage information we relay to you comes from your insurer. We check it carefully, but we cannot guarantee your carrier's ultimate determination on a claim.
• You remain responsible for any amount your insurer does not pay, including your deductible.
• We do not offer, and cannot lawfully offer, any discount intended to offset your insurance deductible.

Under California Insurance Code § 758.5 the choice of repair shop is yours. We describe that statute on our insurance page as consumer information; it is not legal advice, and the statute itself governs.

7. Appointments, access and cancellation

Because we come to you, we need the vehicle accessible at the agreed time and place, and it must be able to remain stationary through the adhesive cure. Please tell us in advance if the vehicle is in a subterranean garage, a tandem space, a time-limited parking zone, or on a slope — any of those may prevent us working there, and it is better established on the phone than in person.

We may reschedule for weather. A urethane bond needs a clean, dry surface, and we will move an appointment rather than fit glass we do not trust. If you need to cancel or rearrange, let us know as early as you reasonably can; where we have already specially ordered glass for your vehicle, we may ask you to cover that cost.

8. Payment

Payment is due on completion unless we are billing your insurer directly, in which case your deductible (if any) is due on completion. We will give you an invoice describing the work performed and the parts supplied, as California law requires.

9. Use of this website

The content of this site is provided for information about our services. Do not use this site to submit false information, to submit someone else's details without their permission, or to attempt to disrupt or gain unauthorised access to it. We may withdraw access for misuse.

The Speedy Windshield Repair name, logo and site content belong to us. Vehicle manufacturer and insurance carrier names mentioned on this site are the trademarks of their respective owners and are used only descriptively.

10. Accuracy, and limits on our liability

We take care to keep this site accurate, but service availability, coverage areas and pricing change. Nothing on this site is a binding offer, and general guidance here — such as whether a chip is likely repairable — is not a substitute for us actually looking at your vehicle.

To the fullest extent permitted by California law, our liability arising out of work we perform is limited to correcting our own workmanship under the warranty in section 4, or to the amount you paid us for the work concerned. We are not liable for indirect or consequential losses such as lost earnings, alternative transport, or time off work. Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded — and nothing here limits your rights under the California Automotive Repair Act.

11. Governing law

These terms are governed by the laws of the State of California, and the courts of California have jurisdiction over any dispute.

12. Complaints

If something has gone wrong, tell us first — most issues are fixable and we would rather fix them. Call (619) 761-4887 or email quotes@speedywindshield.com.

You also have the right to complain to the California Bureau of Automotive Repair, which regulates automotive repair dealers in this state. Their contact details are published at bar.ca.gov.

13. Changes

We may update these terms. The version that applies to your job is the one published when you authorised the work.

14. Contact

Speedy Windshield Repair
2710 Garnet Ave Suite 201
San Diego, CA 92109
Phone: (619) 761-4887
Email: quotes@speedywindshield.com